City Gear

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Store Manager

Store Manager

Job ID 
2017-1520
City 
Fayetteville
State 
GA
Category 
Management

More information about this job

Overview

City Gear Store Manager is responsible for the overall supervision and management of the entire store which includes but is not limited to leading a dynamic, customer service oriented team, creating a “best in class” shopping experience for all City Gear customers, achieving store sales goals and compliance on all store operational procedures, including payroll and shrink reduction. The ultimate goal of the store manager is to develop a promotable team and to position yourself for promotion opportunities.

Responsibilities

 

  • Recruit and hire a diverse, customer service oriented sales team.
  • Train, coach and develop staff in providing a “best in class” shopping experience and driving overall sales results.
  • Foster a cohesive, team-oriented environment.
  • Identify training needs of individual team members and execute training plan accordingly.
  • Continually recruit ahead of needs to facilitate promoting from within and building bench strength.
  • Train entire staff on operational excellence and maintain an organized and orderly work environment.
  • Manage payroll through effective scheduling both to the needs of the business and to deter shrink.
  • Cultivate open and constant communication with entire staff through use of company tools.
  • Consistently execute company merchandise directives including ad sets and promotional changes.
  • Train MIT and Assistants to understand how to merchandise and incorporate new receipts into current floor-set. 
  • Maintain a clean, neat and orderly store.

Qualifications

 

  • 3-5 years previous management experience in customer service oriented environment. 
  • Proven ability to increase sales.
  • Ability to expand customer base through high-level customer service and marketing of store. 
  • Demonstrate ability to facilitate learning at all levels.
  • Strong leadership, interpersonal and communication skills.
  • Ability to execute objectives related to payroll, visual presentations and shrink reduction.
  • College degree preferred but not required.

Physical Requirements: Ability to spend up to 100 % of work time standing, bending, stooping, lifting, carrying, climbing, walking, reaching and other physical activities. Must be able to lift 30 pounds.