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Store Loss Prevention-Columbus-OH-Town & Country

Store Loss Prevention-Columbus-OH-Town & Country

Job ID 
2017-1335
City 
Columbus
State 
OH
Category 
Customer Service/Support

More information about this job

Overview

City Gear seeks individuals with great integrity to fill positions of Store Loss Prevention Specialist. Because this position is a highly visible position, the ideal persons must have a positive attitude and pays great attention to details.

 

Responsibilities

  • Greet every customer that walk in the door making eye contact when permissible
  • Maintain floor awareness, observing behavior and body language that would be a strong indicator of possible theft
  • Communicate any suspicious behavior to the managers on duty
  • Work with managers to ensure every associates personal belonging are checked prior to leaving the store
  • Thank customers for their business as they leave the store and invite them back again
  • Be prepared to stop and confront any customers that have been observed concealing merchandise
  • Provide detailed information to police of anyone that has stolen merchandise

Qualifications

  • Positive customer service skills that will be used when interacting with store personnel and customers
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
  • Attention to detail, time management and ability to multi-task
  • Required to stand their whole shift, no sitting down on the job
  • Observe scheduled breaks